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Troubleshooting

Fix common Stripe payment integration issues in Plainform

Common issues and solutions for Stripe payment integration in Plainform.

Environment Variable Issues

Checkout Issues

Webhook Issues

Product Display Issues

Payment Capture Issues

Testing Issues

Production Issues

Getting Help

If issues persist:

  1. Check Stripe Dashboard logs:

    • Developers → Webhooks → Recent events
    • Payments → Click payment → View logs
  2. Enable debug logging:

    console.log('Stripe event:', JSON.stringify(event, null, 2));
  3. Consult Stripe docs:

  4. Contact Stripe support:

    • Dashboard → Help → Contact support
    • Include error messages and request IDs

Stripe provides excellent support and detailed error messages. Always check the Stripe Dashboard logs first when troubleshooting.

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